Policies
Exchange & Return
14 Days Money Back Policy
If a scent isn't right for you, you may request an exchange or refund within 14 days of delivery.
Conditions
- The bottle must be at least 80% full and in its original packaging.
- Personalized bottles are eligible for exchange only.
- Proof of purchase (your WhatsApp order confirmation) is required.
How To Request
Message us on WhatsApp with your order details and the fragrance you'd like instead. Once approved we arrange a reverse pickup and dispatch your replacement.
Refunds
Approved refunds are processed within 5–7 working days.